Categories: Bsnl
| On 10 months ago

BSNL Customer Care Number Toll Free Helpline

Highlights

BSNL Customer Care Number: BSNL Complaint Number, Toll Free Helpline & Contact Email ID

BSNL strives to sort all your issues and queries at the earliest. To that avail, you can reach the company with your queries via call or email. You can also reach out to their nodal team for added assistance. Check out the BSNL customer care numbers and BSNL customer care email addresses.


BSNL Customer Care Numbers, Complaint & Toll Free Helpline Numbers

BSNL Customer Care Details Customer Care Numbers
Customer Care Number (For BSNL Number) 1503 (BSNL Toll Free Number)
Complaint Number (For Any Other Number) 1800-180-1503 (Chargeable BSNL Helpline Number)

You can call the BSNL customer care department which responds to queries around the clock.

BSNL 3G Customer Care Numbers

TOLL FREE NUMBER(S):

  • 1800-345-1500 (Landline – from other operator mobile or Landline)
  • 1800-180-1502 (WLL / CDMA)
  • 1800-180-1503 (GSM Postpaid / Prepaid)
  • 1800-345-1504 (Broadband Complaint Booking)
  • 1800-425-1957 (BSNL – For MPLS & Other Data Services)
  • 1800-425-7007 (Enterprise Services – MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
  • 1909 (DND from Landline / Mobile)

ALL INDIA NUMBER(S):

  • 9482157007 (SMS Other Operators)

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Service Contact No.

Services Numbers
PSTN Call Center (for any queries related to landline telephone, ISDN etc. Also accessible from CellOne, Excel & Tarang phones) 1500
Kisan Call Center (for any queries related to agriculture) 1551
Police 100
Fire 101
Ambulance 102
Billing complaint center 166 / 1660-69
Trunk booking 1580
Trunk assistance 1581
STD complaints 1582
National Directory Enquiry (NDQ) Service 1583
International trunk booking 1586
International trunk enquiry 1587
International Trunk delay information 1588
Telex complaints 1589
Directory enquiry service 197
Telephone Complaint Booking 198
Emergency Relief Centre on National Highways 1033
Relief Commissioners of Central/State/Union territory 1070
Control room of District Collector/Magistrate 1077
Public Grievance Cell Telecom Circle HQs 12727
Public Grievance Cell Kolkata/Chennai 1095
Crime stopper cell of police in Kerala, Rajasthan, Andhra Pradesh & Mumbai 1090
Women crisis response 1091
Earth-quake Help line service 1092
Natural disaster control room 1096
AIDS help line service 1097
Children in difficulty/ Child Distress Service 1098
Catastrophe & Trauma service 1099
Free Phone Enquiry 1600
India Telephone Card Enquiry 1602
Billing Complaint Center (Interactive Voice Response System) 1671-73
Maritime Search and Rescue control room of coastal guard 1718
Blood bank information Service 1910
Dial a doctor 1911
Leased Circuits Fault Booking 1918
Eye bank information service 1919
Change number announcement (Hindi) 1951
Changed number announcement (English) 1952
Changed number announcement (Regional language) 1953
Changed number announcement (in case of shift) 1954
Sancharnet Internet Help desk service 1957
Leased Circuit Fault Booking (WTR) 1958

BSNL also provide 3G services to its customer(Postpaid/ prepaid).

Content available in 3G services:

  1. Mobile TV
  2. Mobile Broadband
  3. Video calls
  4. Movies
  5. Video PRBT etc.

BSNL Customer Care Number & Email ID Andaman & Nicobar

  • Dial from Non-BSNL Numbers: 03192-233800
  • Escalate any issue via email: cgm_an@bsnl.co.in

BSNL Customer Care Number & Email Address Andhra Pradesh

  • Dial from Non-BSNL Numbers: 040-23201212
  • Escalate any issue via email: pg_ap_gmo@bsnl.co.in

BSNL Customer Care Number & Email Address Assam

  • Dial from Non-BSNL Numbers: 0361-2736394
  • Escalate any issue via email: gmadmin_assam@bsnl.co.in

BSNL Customer Care Complaint Number & Mail ID Bihar

  • Dial from Non-BSNL Numbers: 0612-2205900
  • Escalate any issue via email: gmo_bihar@bsnl.co.in

BSNL Customer Care Complaint Number & Mail ID Chhattisgarh

  • Dial from Non-BSNL Numbers: 0771-2229300
  • Escalate any issue via email: pg_cgappeal@bsnl.co.in

BSNL Complaint Number & Email ID Chennai Telecom District

  • Dial from Non-BSNL Numbers: 044-26400088
  • Escalate any issue via email: suseelagopi.sg@gmail.com

BSNL Customer Care Number & Email Address Gujarat

  • Dial from Non-BSNL Numbers: 079-26481366
  • Escalate any issue via email: gmnwocfa@gmail.com

BSNL Helpline Number & Email ID Himachal Pradesh

  • Dial from Non-BSNL Numbers: 0177-2628880
  • Escalate any issue via email: app_auth_hp@bsnl.co.in

BSNL Helpline Number & Email ID Calcutta Telecom District

  • Dial from Non-BSNL Numbers: 033-22438000
  • Escalate any issue via email: gmsmctd@bsnl.co.in

BSNL Customer Care Number & Email ID Jharkhand

  • Dial from Non-BSNL Numbers   0171-2602700
  • Escalate any issue via email: gm_cfa_hr@bsnl.co.in

BSNL Complaint Number & Email ID Haryana

  • Dial from Non-BSNL Numbers   0651-2208800
  • Escalate any issue via email: gmcfajkd@gmail.com

BSNL Customer Service Number & Email Address Jammu & Kashmir

  • Dial from Non-BSNL Numbers   0191-2477222/0191-2477789
  • Escalate any issue via email: gmcfajk@gmail.com/ gmnwpcmjk@gmail.com

BSNL Customer Service Number & Email ID Karnataka

  • Dial from Non-BSNL Numbers: 080-25555111/080-22865300
  • Escalate any issue via email: appellate_msktk@gmail.com/gmhrabgtd@gmail.com

BSNL Customer Care Enquiry Number & Email Address Kerala

  • Dial from Non-BSNL Numbers: 0471-2306600
  • Escalate any issue via email: gmhrkerala@gmail.com

BSNL Customer Care Enquiry number & Mail ID Madhya Pradesh

  • Dial from Non-BSNL Numbers: 0755-2570700
  • Escalate any issue via email: gm_regulation@bsnl.co.in

BSNL Customer Care Number & Email ID Maharashtra

  • Dial from Non-BSNL Numbers: 022-26619001
  • Escalate any issue via email: gmnwocfa@bsnl.co.in

BSNL Customer Support Number & Email ID North East

  • Dial from Non-BSNL Numbers: 0364-2504181/03862-235888
  • Escalate any issue via email: gmhrne1@gmail.com

BSNL Customer Care Number & Mail Address Odisha

  • Dial from Non-BSNL Numbers: 0674-2535399
  • Escalate any issue via email: gmcfaor@gmail.com

Get Best BSNL Offers and BSNL Bill Payment Offers on both prepaid and postpaid bill payments. Avail them to save more on all transactions.

LandLine

  • 1500 from BSNL mobile or Landline
  • 1800-345-1500 from other operator mobile or Landline

Broadband

  • 1504 from BSNL mobile or Landline
  • 1800-345-1504 from other operator mobile or Landline

GSM Postpaid / Prepaid

  • 1503 from BSNL mobile or Landline
  • 1800-180-1503 from other operator mobile or Landline

WLL / CDMA

  • 1502 from BSNL mobile or Landline
  • 1800-180-1502 from other operator mobile or Landline

Bsnl Appellate authority

State Phone Email Name of PG Appellate Authrity Address Fax
Andman and Nicobar 03192-233800 cgm_an@bsnl.co.in V. Jagadeesan, CGM O/o CGMT, A and N Circle, Port Blair 03192-233660
Andhra Pradesh 0866-2444777 isoropia@gmail.com Shri L.S.ROPIA, PGM CFA 4TH Floor,BSNL Bhavan, O/o CGMT , A.P Circle, Chuttugunta, Eluru Road,Vijaywada- 520004
Assam 0361-2736394 gmadmin_assam@bsnl.co.in Kishor Kumar, GM(HR & Admn) O/o CGMT, Assam Telecom Circle, Guwahati-781001 0361-2736395
Bihar 0612-2239938 gmo_bihar@bsnl.co.in Shri M. S. Dhaker, GM(NWO-CFA) 5th Floor, O/o CGMT, Bihar Telecom Circle, Sanchar Sadan, Budhh Marg, Patna, Bihar 800001
Chhattisgarh 0771-2229300 pg_cgappeal@bsnl.co.in Kulranjan Kujur, GM(CFA) O/o CGMT, Chhattisgarh Circle, Khamhardih Telephone Exchange Campus, Vidhan Sabha Road, Raipur, Chhattisgarh 0771-2228300
Chennai 044-26411300 pg_chennai@bsnl.co.in Shri. V. Senthil Vasan, PGM(O) O/o CGMT, Chennai Telecom Distt., Chennai 044-26426888
Gujarat 079-26481366 gmnwocfa@gmail.com Shri D P Parihar, PGM (NWO-CFA) 7th Floor, O/o CGMT, Gujarat Circle, Telephone Bhavan, C.G.Road, Navrangpura, Ahmedabad-380006 079-26481416
Himachal Pradesh 0177-2622949 app_auth_hp@bsnl.co.in Sh Rajinder Kumar O/o of CGMT, HP, Block No.11, SDA Complex, Kasumpti, Shimla, 171009 0177-2621133
Calcutta 033-22438000 gmsmctd@bsnl.co.in S N Banerjee, GM(S&M) O/o CGM, Kolkata Telephone Circle, Ground Floor, Telephone Bhawan,34, B.B.D. Bag, Kol- 700 001
Haryana 0171-2602700 gm_cfa_har@bsnl.co.in Mahesh Chand Meena, GM(CFA) O/o CGMT, Haryana Circle, 107, The Mall, Ambala Cantt. – 133001 0171-2603155
Jharkhand 0651-2208800 gmcfajkd@gmail.com Smt. Geeta Banerjee, PGM(CFA) O/o CGMT, Jharkhand Circle, ARTTC Campus, BSNL, Ranchi – 835217 0651-2209900
Jammu & Kahmir 0191-2477222 gmcfajk@gmail.com Shri Ravindra Kumar LL & BB, GM(CFA) O/o CGMT, BSNL J&K Circle, 4th Floor, North Block, Bahu Plaza, Jammu 0191-2477255
0191-2477789 gmnwpcmjk@gmail.com M. K. Yadav [Mobile], GM(CM) 4th Floor, Trikuta Nagar Exchange Building, Jammu 0191-2477555
Kerala 0471-2306600 gmhrkerala@gmail.com Sri. Sathesh .R, GM(HR & Admn) O/o CGMT, Kerala Circle, PMG Junction, Thiruvananthapuram-695033 0471-2305922
Karnatka 080-25362244 gmop_ktk@bsnl.co.in Sri Janardhan Rao, PGM(NWO-CFA), Karnataka Area of Jurisdiction–Consumer fixed access(CFA) Karnataka Circle(Excluding Bangalore SSA), Room No.101, I Floor Office of CGMT, Karnataka Circle, No.1 Swami Vivekananda Road, Bangluru-560008 080-25301166
Karnatka 080-25555111 appellate_msktk@bsnl.co.in Shri C A Reddy, GM(NWO-CM), Karnataka Area of Jurisdiction –Consumer Mobility (CM), Karnataka Circle (excluding Bangalore SSA), Room No 326, 3rd Floor, Annexe Bldg, O/o CGMT, Karnataka Telecom Circle, No.1,Swami Vivekananda Road, Bangaluru-560008 080-25555112
Karnatka 080-22865300 gmhrabgtd@gmail.com Shri Vinod Kumar Gupta GM(HR&Admin), Karnataka Area of Jurisdiction–Consumer Mobility and CFA(Only Bangalore jurisdiction) , 2nd floor, O/o PGM Bangalore telecom District,Telephone House,Rajbhavan Road , Bangalore- 560001 080-22861414
Maharashra 022-26612184 pgmd_mah@bsnl.co.in Sandeep Agarwal, PGM(CFA) 2nd Floor, A Wing, Admn Bldg., BSNL Complex, Juhu Road, Santacruz west, Mumbai – 400054 022-26615815
Madhya pradesh 0755-2570700 gm_regulation@bsnl.co.in Neeraj Khare, PGM (NWO-CFA) O/o CGMT MP telecom Circle, Hosgangabad Road, Bhopal 0755-2572424
Norh east 1 0364-2222100 gmcmtso.ne1@gmail.com Ms. D.Giri, PGM(HR) O/o CGMT, BSNL, CTO Building, N.E-1 Circle, Shillong – 1. 0364-2501563
North east 2 03862-234470 Shri BABU Ram, GM(S & M) O/o CGMT, BSNL, NE-II Telecom Circle, Dimapur
Odisha 0674-2535399 gmcfaor@gmail.com Manoj Kumar Patel, GM(CFA) O/o CGMT, BSNL Odisha Circle, Room No. 305, 3rd floor, BSNL Bhawan, Unit-II, Bhubaneswar, 751009 0674-2534545
Punjab 0172-2604747 pg_appellate_pb@bsnl.co.in Sandeep Khullar, PGM (CFA) O/o CGMT, Punjab Circle, Plot No. 2, Sanchar Sadan, Sector 34A, Chandigarh 0172-2664100
Rajasthan 0141-2365050 pg_appellate_raj@bsnl.co.in R P Sharma, PGM(NWO-CFA) O/o CGMT, Rajasthan Circle, Jaipur 0141-2377400
Tamil Nadu 044-28293914 gmo_tn@bsnl.co.in T.PONKODI , PGM(NWO-CFA) O/o CGM, TN Circle, 6th Floor, 16 Greams Road, Chennai -600006 044-28293915
UP East 0522-2621200 gmnwocfa_upe@bsnl.co.in Neeraj Verma, PGM(OP) O/o CGMT, UP(East) Telecom Circle, Hazaratganj, Lucknow 0522-2230300
UP West 0121-2600786 gmhrupw@bsnl.co.in Sh A K Srivastava, GM(HR) O/o CGMT UP West, 1st Floor, BSNL Telephone Exchange, Shastri Nagar
Uttaranchal 0135-2714100 pg_ual@bsnl.co.in B. S. Rauthan, DGM(NWO-CFA) O/o CGMT Uttarakhand, Windlass Shopping Complex 3rd Floor Rajpur Road, Dehradun-248001 0135-2714300
West Bengal 033-22100068 gmhrwbtc@gmail.com Smt. Pranati Das, GM (OP & MIS) O/o CGM, West Bengal Telecom Circle, BSNL 033-22100069

FAQ’s About BSNL Customer Care Numbers

Are there different BSNL postpaid customer care numbers?

No. you can use the regular BSNL customer care numbers for postpaid queries.

Are there different BSNL Prepaidcustomer care numbers?

No. you can use the regular BSNL customer care numbers for prepaid queries.

Cabinet Secretarate Directorate of Public Grievance

The Secretary
Directorate of Public Grievance,
2nd Floor, Sardar Patel Bhawan, Sansad Marg,
New Delhi-110001
Tel. No. : 011-2374 3139, 011-2374 1228, 011-2336 3733
Fax No. : 011-2334 5637
Email : secypg@nic.in

Registered & Corporate Office

Bharat Sanchar Bhavan
Harish Chandra Mathur Lane
Janpath, New Delhi-110 001

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