Categories: Airtel
| On 10 months ago

Airtel DTH/DigitalTV, IPTV Customer Care Number

Airtel Customer Care Numbers

Bharti Airtel Limited, also known as Airtel, is an Indian global telecommunications services company based in New Delhi, India. It operates in 18 countries across South Asia and Africa, and also in the Channel Islands. Airtel Dth Customer care number. 0124-444 8080

Airtel Dth Customer Care TOLL FREE NUMBER(S):

  • 81300-81300 (Know Your Account Details Give a Missed Call)
  • *121*6# (For Airtel Users)
  • 12150 (For Airtel Users – From registered mobile number)
  • 198 (Complaints)
  • 121(Queries & request)
  • 1800 103 3101
Email ID

You can email your queries, comments or suggestions to us at

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Note: For existing customers, kindly mention your customer ID in the subject of the mail without any space or any special characters between the digits for a quick response.


  • 0124 4448080 (North – – Airtel Digital TV Care)
  • 080-4444 8080 (South – Airtel Digital TV Care)
  • 033-4444 8080 (East – Airtel Digital TV Care)
  • 020-4444 8080 (West – Airtel Digital TV Care)
  • 400 (Airtel Payment Banks – cal from registerd airtel number)
  • 8800688006(Other operators)

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For Queries and Requests: Dial 121
For Complaints: Dial 198
Email us at:
Call us at 121
Email us at:
Dial 12150 from your Registered Telephone Number.
1800 103 3101
Madhya Pradesh & Chhattisgarh 0755 4448080
Uttar Pradesh 0522 4448080
Karnataka 080 44448080
Andhra Pradesh 040 44448080
Mumbai 022 44448080
Maharashtra 020 44448080
Himachal Pradesh 08628048080
Assam 08133848080
Jammu & Kashmir 09596748080
Bihar & Jharkhand 09955148080
WB 033 44448080
Delhi 011 44448080
Tamil Nadu 044 44448080
Kerala 0484 4448080
Noth East 08132948080
Haryana 0124 4448080
Gujarat 079 44448080
Rajasthan 0141 4448080
Orissa 07077448080
Punjab 0172 4448080

SMS Service

SMS SMS Text from any Mobile SMS Text from Registered Mobile
Balance Bal <Account No.> BAL
Account Information INFO<Account No.> INFO
Add Channels ADD<Account No.><Channel No.> ADD<Channel No.>
Package Upgrade UP<Account No.><Package Name> UP<Package Name>
Order a Movie Book<Account No.><Channel No> Book<Channel No>

Error Messages on Screen

Error Messages Error On TV Screen Reason Troubleshooting
Error Code: B001 NO SIGNAL
Heavy Cloudy Conditions or Rainfall
Dish alignment problem
Faulty Cable or Connectors
Loose cable connection from Set Top Box
Some obstacle in front of  the Dish
  1. Check Weather condition (Problem would be temporary if there is a windstorm, rain or thunderstorm).
  2. Please check and remove any obstruction around the dish.
  3. Check all cable connections.
  4. Restart the Set Top Box by switching power Off and then On.
  5. If unable to view Channel 099 (Default Channel) & 121 (Recharge Info), call the call center.
Error Code: 2 Please check, viewing card is not inserted properly in Set top box (Error Code:4) If the viewing card is not inserted properly or not being detected Gently pull out the viewing card, wipe it with a dry cloth and reinsert with the gold chip facing down and arrow towards the box.
If issue still persists, please call the call center.
Error Code: 4 This channel is not subscribed by you (Error:4) Your current subscription does not include this channel Add a top-up or upgrade your package.
To add a top-up, simply SMS Add
<Top-up Name> to 54325 from your
registered mobile.To upgrade your package
please call customer care.
Error Code: 6 Account is suspended due to low balance
(Error Code:6)
When the Account balance turns negative. Please recharge your Account immediately to resume services & keep the Set Top Box ON for at least 20 minutes after recharge.
Head Office Address

Bharti Telemedia Limited
Plot No 16,Udhyog Vihar,
Phase IV,
Airtel Center
Gurgaon 122015
Haryana, India

Registered Office

Bharti Airtel Limited
(A Bharti Enterprise)
Bharti Crescent, 1 Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi - 110 070.
Tel. No.: 011 4666 6100
Fax No.: 011 4666 6411

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