Categories: Act FibernetActcorp
| On 10 months ago

Act Fibernet Customer Care Toll Free Numbers

Act Fibernet  Customer Care Toll Free Numbers

Atria Convergence Technologies Limited., marked as ACT, is an Indian broadcast communications organization headquartered in Bangalore, Karnataka. ACT offers fiber to the home administrations under the brand name “ACT Fibernet” and computerized TV benefits under the “Demonstration Digital” brand. The organization offers types of assistance in Tamil Nadu, Telangana, Andhra Pradesh, Karnataka, Delhi, Gujarat, Rajasthan, Lucknow and Jaipur. for more details about act fibernet customer care visit here.

ACT was the seventh biggest web access supplier in India as of June 2018. As on 31 August 2018, ACT was the third biggest wired broadband specialist organization in India with over 1.36 million endorsers.

Act Fibernet Customer Care TOLL FREE NUMBER(S):

  • 1800 102 2836

Act Fibernet Customer Care ALL INDIA NUMBER(S):

  • 9121212121 (Customer Care)
  • 7288999999 (Customer Care)
Google Map Address:
Queen’s Road , Bengaluru, Karnataka

Act Fibernet Customer care Email

Important Links


Related Posts


List of Act Fibernet Customer care/ Nodal Officer & Appellate Authority

For All

Customer Care 9121212121 / 7288999999 24 X 7 helpdesk.blr@actcorp.in

Ahmedabad

Office Contact Details Name & Address Timing Email
Nodal Officer 040-67293245 Sumanth Durga 9:30 a.m to 6:30 p.m (Monday to Friday) nodalofficer.hyd@actcorp.in
Appellate Authority Sudhir Kumar / M. Anand Krishna 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authorityhyd@actcorp.in

Bengaluru

Office Contact Details Name & Address Timing Email
Nodal Officer 08042840044 Mrs. Sajala Vasu ,
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bengaluru – 560 010
9:30 a.m to 6:30 p.m (Monday to Friday) nodalofficer.blr@actcorp.in
Appellate Authority Mr. Anand GS / Mr. Suresh Babu 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authorityblr@actcorp.in

Chennai

Office Contact Details Name & Address Timing Email
Nodal Officer 044-40510044 Minla Hariharan, Block No, 143 at Old Door No .30-C, South Boag Road, New No.6, Chevalier Shivaji Ganesan Road, Chennai -600017. 9.30 a.m. to 6.30 p.m. (Monday to Saturday) nodalofficer.tn@actcorp.in
Appellate Authority Mr. Vijayaraghavan / Mr. Suresh Babu 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authoritytn@actcorp.in

Coimbatore

Office Contact Details Name & Address Timing Email
Nodal Officer 044-40510044 Minla Hariharan ,
No:57, Vivekananda street, Ram nagar, Near district police office, Coimbatore – 641 009
9:30 a.m to 6:30 p.m (Monday to Saturday) nodalofficer.tn@actcorp.in
Appellate Authority Mr. Vijayaraghavan / Mr. Suresh Babu , appellate.authoritytn@actcorp.in

Delhi

Office Contact Details Name & Address Timing Email
Nodal Officer 011-42340022 Ms. Soheni ,
A-25, Ground Floor, Mohan Cooperative Industrial Estate, New Delhi – 110044
9:30 a.m. to 6:30 p.m. (Monday to Friday) nodalofficer.ncr@actcorp.in
Appellate Authority Suresh Babu 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellateauthority.ncr@actcorp.in

Eluru

Office Contact Details Name & Address Timing Email
Nodal Officer 08042840044 Anand GS
Golden Heights, 59th “C” Cross,
4th “M” Block, Rajaji Nagar
Bangalore – 560010
9:30 a.m to 6:30 p.m (Monday to Friday) nodalofficer@actcorp.in
Appellate Authority Suresh Babu 9:30 a.m. to 06:30 p.m (Monday to Friday) appellate.authority@actcorp.in

Guntur

Office Contact Details Name & Address Timing Email
Nodal Officer 08042840044 Anand GS
Golden Heights, 59th “C” Cross,
4th “M” Block, Rajaji Nagar
Bangalore – 560010
9:30 a.m to 6:30 p.m (Monday to Friday) nodalofficer@actcorp.in
Appellate Authority Suresh Babu 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authority@actcorp.in

Hyderabad

Office Contact Details Name & Address Timing Email
Nodal Officer 040-67293245 Sumanth Durga 9:30 a.m – 06:30 p.m. (Monday to Friday) nodalofficer.hyd@actcorp.in
Appellate Authority Sudhir Kumar / M. Anand Krishna 9:30 a.m. to 6:30 p.m. (Monday to Friday) appellate.authorityhyd@actcorp.in

Jaipur

Office Contact Details Name & Address Timing Email
Nodal Officer 040-67293245 Sumanth Durga 9:30 a.m to 6:30 p.m (Monday to Friday) nodalofficer.hyd@actcorp.in
Appellate Authority Sudhir Kumar / M. Anand Krishna 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authorityhyd@actcorp.in

Kakinada

Office Contact Details Name & Address Timing Email
Nodal Officer 08042840044 Sri Rama Nilayam, 1st Floor, Dr No: 8-5-1/3, Venkatanarayana Street, Pratap Nagar, Gandhinagar, Revenue ward No.2,Kakinada 533001 9:30 a.m. to 06:30 p.m. (Monday to Friday) nodalofficer@actcorp.in
Appellate Authority Suresh Babu 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authority@actcorp.in

Lucknow

Office Contact Details Name & Address Timing Email
Nodal Officer 040-67293245 Sumanth Durga 9:30 a.m to 6:30 p.m (Monday to Friday) nodalofficer.hyd@actcorp.in
Appellate Authority Sudhir Kumar / M. Anand Krishna 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authorityhyd@actcorp.in

Madurai

Office Contact Details Name & Address Timing Email
Nodal Officer 044-40510044 Minla Hariharan ,
Block No, 143 at Old Door No .30-C, South Boag Road, New No.6, Chevalier Shivaji Ganesan Road, Chennai -600017
9:30 a.m. to 06:30 p.m. (Monday to Friday) nodalofficer.tn@actcorp.in
Appellate Authority Mr. Vijayaraghavan / Mr. Suresh Babu 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authoritytn@actcorp.in

Nellore

Office Contact Details Name & Address Timing Email
Nodal Officer 08042840044 Anand GS
Golden Heights, 59th “C” Cross,
4th “M” Block, Rajaji Nagar
Bangalore – 560010
9:30 a.m. to 06:30 p.m. (Monday to Friday) nodalofficer@actcorp.in
Appellate Authority Suresh Babu 9:30 a.m. to 6:30 p.m. (Monday to Friday) appellate.authority@actcorp.in

Rajamundry

Office Contact Details Name & Address Timing Email
Nodal Officer 08042840044 Anand GS ,
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bangalore – 560010
9:30 a.m. to 06:30 p.m. (Monday to Friday) nodalofficer@actcorp.in
Appellate Authority 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authority@actcorp.in

Tirupati

Office Contact Details Name & Address Timing Email
Nodal Officer 08042840044 Anand GS ,
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bangalore – 560010
9:30 a.m. to 06:30 p.m. (Monday to Friday) nodalofficer@actcorp.in
Appellate Authority Suresh Babu 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authority@actcorp.in

Vijayawada

Office Contact Details Name & Address Timing Email
Nodal Officer Anand GS
Golden Heights, 59th “C” Cross,
4th “M” Block, Rajaji Nagar
Bangalore – 560010
9:30 a.m to 6:30 p.m (Monday to Friday) nodalofficer@actcorp.in
Appellate Authority Suresh Babu 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authority@actcorp.in

Vishakhapatnam

Office Contact Details Name & Address Timing Email
Nodal Officer 08042840044 Anand GS
Golden Heights, 59th “C” Cross,
4th “M” Block, Rajaji Nagar
Bangalore – 560010
9:30 a.m. to 06:30 p.m. (Monday to Friday) nodalofficer@actcorp.in
Appellate Authority 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authority@actcorp.in

Warangal

Office Contact Details Name & Address Timing Email
Nodal Officer 040-67293245 Sumanth Durga 9:30 a.m. to 6:30 p.m. (Monday to Friday) nodalofficer.hyd@actcorp.in
Appellate Authority Sudhir Kumar / Sankara Tejasvi 9:30 a.m. to 06:30 p.m. (Monday to Friday) appellate.authorityhyd@actcorp.in

List of Regional Offices

City Name Address
Bengaluru Golden Heights , 59th ‘C’ Cross ,
4th ‘M’ Block , Rajajinagar , Bengaluru- 560 010 , Karnataka.
Chennai Steeple Reach, Ground Floor,
A Block , West Wing , Catheral Road,
Chennai – 600086, Tamil Nadu.
Coimbatore No. 77 , Vivekananda Road ,
Ram Nagar ,
Coimbatore – 641018 , Tamil Nadu.
Guntur D.No-6-16-30 , 16/1 Lane ,
Arundalpet ,
Guntur – 522002 , Andhra Pradesh
Eluru #25-5-140, NR Pet , Near Corporate Central Bank,
Eluru – 534006 , Andhra Pradesh
Hyderabad #8-2-618/1/2, Road No.11, Banjara Hills
Hyderabad – 500034, Telangana.
Nellore #16/2/230, Dr. Anil Kumar Reddy Towers,
3rd Floor , Near Sunday Market , Pogathota,
Nellore – 524001, Andhra Pradesh
Vijayawada #32-2-5, 1st Floor, Ratna Building,
Anjamma Street , Prajashakthi Nagar,
Magalaraj Puram,
Vijayawada – 520010, Andhra Pradesh
Vishakhapatnam #43-9-141, Srigavitrim Tower, 2nd Floor,
Srikanya Main Road , Dondoparthy ,
Vishakhapatnam – 530016 , Andhra Pradesh
Regional Office

1st And 3rd Floor,
Golden Heights, 59,
'C' Cross, 4th 'M' Block, 
Rajajinagar, Bengaluru - 560010

Head Office

2nd And 3rd Floor, 
Indian Express Building, 
No. 1 Queens Road, 
Bengaluru - 560001

Social Sites

Frequently Asked Questions

Ques 1. What Is My Account Number / User Id?

Account number is a unique number assigned for your ACT Fibernet billing account. You will find this on the top right corner of your statement of account.

  • You can check your account number on your statement of account. Click here to login to your account.

Ques 2. What if I Have Forgotten My Password, What Do I Do Now?

  • Go to https://selfcare.actcorp.in/web/blr/home
  • Click “Forgot Password”.
  • Enter your username and your registered mobile number.
  • The password will be sent to your registered mobile number and email address.

Ques 3. How Do I Change My Password?

Please note:

  1. Changing your login password will require you to reconfigure the password setting on the router to enable a login.
  2. Click here to know the router configuration process.
  3. It is recommended that you change your password the first time you log in, and also keep changing it periodically for better security of your account.

Ques 4. How Do I Log In And Log Out Of My ACT Account Through Direct Cable?

Please note:

Even if you do not log out manually, your account will get logged out automatically in some time on account of no usage. This is for the security of your account. We suggest you always log out once you have finished your browsing session.

Ques 5. How Do I Log In / Log Out Using Wifi?

  • Connect the ACT cable to the input jack on the Wi-Fi router.
  • You are required to configure the router as per the specifications of the make and model. Use this link to configure your router.
  • Your ACT user id and password will be have to be saved on the router configuration page.
  • Also, you will need to also give a router identifier name (SSID) and a router login password (SSID Pwd).

Ques 6. Why Do I Need To Log Into My Account Every Time I Want To Use The Internet?

Our network runs on world class equipment from various Global Telecom Giants. The de-facto global standard today is the Portal Based Web Login Mechanism. This is the New Global Standard and we are amongst the first to offer this in India. This service runs on highly secure and reliable Ericsson equipment and a few of the advantages are listed below:

  • Portal Based Login helps you to better manage your account. Your data usage, package info etc. is visible to you every time you login, which helps you to control your costs better.
  • Portal Based Login, provides a more secure connection between your computer and our Network Centre.
  • By Logging in every time you use the service, you ensure that there is no misuse of your connection, which can easily happen in case of “always on internet connections” provided by other service providers.
  • Web Self Care option available to you on the portal, allows you to manage your services, view your invoices, make payments through a payment gateways, update your personal contact info, register service requests, etc.

Ques 7. Sometimes I Find That My Connection Gets Disconnected Even Though I Am Using It Actively?

For a seamless internet experience, it is recommended that you upgrade your operating system immediately. Please ensure:

  • Windows XP is upgraded to Latest Service Pack (available through Windows Update or on www.microsoft.com).
  • Windows Vista is upgraded to Latest Service Pack (available through Windows Update or on www.microsoft.com).
  • Antivirus security to be reduced from ‘high’ to ‘medium’ so that Genuine Network Traffic does not get blocked.
  • The power save mode of your laptop is not configured to “disable” or “disconnect the LAN card while working on battery.”
  • Use only original operating system software.

If the problem still persists, please check the following:

  • The operating software (Windows XP or Vista or Windows 8, 8.1 or 10) is not corrupted.
  • RPC services on the Windows XP, Vista, 8, 8.1 or 10 are not corrupted.

For more details click on this link.

Please note:

This FAQ is a consumer interest advisory issued by ACT TV System. We are not responsible for failure in internet services on account of hardware/software failures in customer computers, and we do not offer system support. We suggest that you consult your AMC provider/computer vendor in case of any queries).

Ques 8. Can The Name On The ACT Account Be Changed?

Small change in spelling of your name as it appears on the account: This can be requested for through an email to our helpdesk team with an ID proof document showing the intended spelling.

Complete change of name to another person: This is classified as transfer of ownership and will require us to process the request as a completely new connection. Your existing connection will be disconnected and a new account will be created in the new name. The process will also mean transfer of existing balance/dues in the older account to the new account.

Process for individual connection:

  • Visit the nearest branch to complete the formalities.
  • Physical presence of the Transferee is required (i.e. the new customer).
  • New connection application will be created & proof of Address/POI and ecaf is created.
  • Customer to share no objection from Transferor & transferee to accept ownership for clearing outstanding if any.
  • Please note that before creation of new account the existing account will get disconnected. (Transition period will be approx. 24 Hrs.)

Company to Company or Individual to Company

  • Visit the nearest branch to complete the formalities.
  • Physical presence of the Transferee is required (i.e. the new customer).
  • New connection application will be created & proof of Address/POI and ecaf is created.
  • Customer to share no objection from Company and accept liability for clearing outstanding payment if any.
  • Please do note that before creation of new account the existing account will get disconnected. (Transition period will be approx. 24 Hrs.)
Individual Customer Commercial Connection
for ID Proof for Address Proof for ID Proof for Address Proof in Company name only
Pan card Aadhar Card Pan card BSNL Bill Latest
DL DL DL Rental/ Lease agreement
Passport Passport Passport Sale Deed / Khata Certificate
Voter ID Voter ID Voter ID Airtel Broadband bill
Aadhar Card BSNL Bill Latest Aadhar Card Bank statement within three months
Rental/ Lease agreement Company Pan card Electric city bill
Sale Deed / Khata Certificate BWSSB bill
Gas bill with three months TAX bill
Airtel Broadband bill Incorporation Certificate
Bank statement within three months GST Certificate
Electric city bill Partnership Deed
BWSSB bill List of Directors (MOM – Memorandum Of Association)
TAX bill

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All Customer Care Numbers are official and Verified By The Authors.